Client Services Representative

Responsibilities:

• Handle Inbound and Outbound calls, assisting clients enrolled in our program.
• Various other tasks assigned by immediate supervisor.

Qualifications

• Excellent verbal communication and active listening skills
• Professional, courteous, and friendly phone demeanor
• Ability to build rapport and maintain positive client relationships
• Strong problem-solving and conflict-resolution abilities
• Effective time-management and multitasking skills
• Strong attention to detail and accuracy
• Dependable attendance and punctuality
• Strong follow-up skills
• Bilingual abilities - Fluent English/Spanish required

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person