Client Services Representative - Work from Home

Key Responsibilities

• Find subcontractors and establish new relationships across the US

• Recruit new vendors and establish timeline requirements

• Negotiate pricing, explain work requirements, and assign orders

• Night-shift position with heavy outbound calling

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Package Overview

• Salary: Php 30,000/month + 10% night differential

• Paid Medical Benefits: HMO +2 covered dependent

• Paid Life & Disability Insurance

• 22 Paid Days Off Per Year (Holidays/Vacation/Sick)

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Requirements

• Excellent English communication with American sounding accent

• 5+ years outbound sales, customer service, recruiting, or collections

• Bachelor’s degree preferred

• High Speed Internet: 25+ mbps down, 10+ mbps up, hardwired ethernet preferred

• Newer Computer w/ Good Specs: Windows 11, 16GB RAM, SSD, Intel i5/i7/i9 (10th gen) or AMD Ryzen 5/7/9

• Accessories: Noise-canceling headset, webcam, external mouse

• Workspace: Private room that is professional, functional, & distraction-free

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Other Advantages

• Long term home-based position with all law benefits

• Established US based company, 28 years in business, woman owned

• Pioneer Philippine team that is actively expanding

• This is not a BPO or BPO-type position

• Challenging positions with opportunities to develop new skills

• Be an integral part of a vibrant global team

• Collaborate regularly with international teammates

• Onboarding, training, upskilling, and coaching

• Career development and promotional opportunities

• Equal opportunity employer

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Keywords: Customer Service, CSR, Agent, Representative, TL, Team Lead, SME, Subject Matter Expert, Cold Call Calling, Call Center, Sales, Sell, Upsell, Upselling, VA, Virtual Assistant, QA, Quality Assurance Analyst, Market Research Researcher, Survey, Surveys, WFH, Work From Home, Remote