Client Services Support Administration

Position Title: Client Services Support Administration

Classification: HS1

Salary range per hour: $30.75 + Casual Loading + superannuation + generous salary packaging options

Employment Type: Casual

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027

Role description

Inglewood Districts Health Service is seeking a friendly, organised and customer-focused Administration Officer to join our Corporate Services team. This role provides administrative support across the organisation while delivering professional reception and customer service to patients, residents, visitors and staff.

Key Responsibilities

• Provide administrative support to the organisation.
• Deliver excellent customer service at reception and over the phone.
• Answer, direct and manage incoming calls and enquiries.
• Assist with appointment scheduling, transport and fleet bookings.
• Process cash handling and related administrative tasks.
• Order and maintain office and clinical consumables.
• Respond professionally to internal and external enquiries.
• Support the management of patient admissions and medical records.
• Enter and maintain accurate information in organisational systems.
• Assist with filing, storage and retrieval of medical records.
• Undertake general administrative duties as required.

About you

• Qualifications in administration/business or a similar discipline and/or extensive administration/secretarial experience at an executive level is desirable
• Understanding of the Health Care Sector Desirable, although not essential.

Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.

Culture and Benefits

IDHS prides itself on being an employer of choice and on the support and supervision provided to its staff.

We can offer you the following:

• Generous salary packaging options including access to novated leasing to use pre-tax dollars for a car and associated expenses
• A welcoming & supportive culture
• Dynamic multidisciplinary team
• Professional development opportunities
• On-site parking
• Employee Assistance Program

The successful applicant will be required to complete all relevant pre-employment checks, including a National Police Check & Working with Children Check (if required) and comply with Inglewood District Health's Vaccination Policy.

IDHS encourages applications from Aboriginal and Torres Strait Islander peoples. People of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds.

For further information about this position, please contact Kirsten Ward - Corporate Services Manager on 03 5431 7045.

Applications close 23****rd October 2026

We encourage interested candidates to apply promptly, as applications may be reviewed and progressed before the closing date.

Please note that candidates are required to submit a cover letter and CV together with a document addressing the key selection criteria (which can be found on the Position Description). Only candidates that supply this information will be considered for roles at Inglewood Districts Health Service.

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au