Client Services Trainee Executive

This is a full time role in our busy office giving an excellent & exciting opportunity to begin and grow your career in the Insurance Industry, in one of the leading insurance brokers in north county Dublin, while working along-side and being supported by a wonderful team.

The purpose of the role is to develop a new team member who grows in line with our expanding company, developing skills, knowledge and qualifications while working in a positive environment. Full support shall be given to help the candidate with their career progression, including exam support leading to a CIP qualification, in house training, mentoring, study leave and more.

Responsibilities include but not limited to :

 First point of contact with clients both in our reception and by telephone.

 General administration duties such as post and batch processing, scanning and printing.

 Accounts tasks such as processing payments, issuing receipts and debt and credit control.

 Assist with preparation and issue of pre renewal documents & to ensure same are returned in a timely manner.

 Handling inbound and outbound calls with existing & prospective clients.

 Assisting the company with ongoing customer service.

 Supporting the company’s plan for continued growth and retention.

Pay: €27,000.00-€28,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Flexitime
• On-site parking
• Sick pay

Ability to commute/relocate:

• Swords, County Dublin: reliably commute or plan to relocate before starting work (preferred)

Education:

• Leaving Certificate (required)

Experience:

• Customer service: 1 year (required)

Language:

• English (required)

Work Location: In person