Client Servicing

Job Openings

Client Servicing

Updated July 18, 2026

Quick Summary

Position Client Servicing

Location:

Ghansoli, Navi Mumbai

Job Type Full-time

Openings 1

About Us DigiXpressions is a leading digital marketing agency dedicated to providing top-notch services to our clients. We are looking for an experienced and motivated Client Servicing to join our dynamic team and drive our online presence to new heights.

Key Responsibilities

• Serve as the primary point of contact for assigned clients and build long-term relationships.
• Understand client requirements, business goals, and marketing objectives.
• Coordinate with internal teams including SEO, Social Media, Performance Marketing, Content, Design, Website Development, and Influencer Marketing to ensure timely project execution.
• Prepare campaign briefs and communicate client requirements to internal stakeholders.
• Schedule and lead client meetings, prepare MOMs (Minutes of Meeting), and follow up on action items.
• Track project timelines, deliverables, and ensure deadlines are met.
• Share campaign reports, performance updates, and strategic recommendations with clients.
• Handle client queries, feedback, and escalations in a professional and timely manner.
• Identify opportunities for upselling and cross-selling additional digital marketing services.
• Coordinate with the Sales and Finance teams regarding proposals, contracts, invoices, and payment follow-ups.
• Maintain accurate records of client communications, project status, and documentation in CRM or project management tools.
• Ensure high client satisfaction and retention through exceptional service delivery.

Qualifications

• 2-5 years of experience in Client Servicing, Account Management, or Digital Marketing.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management abilities.
• Good understanding of digital marketing services such as SEO, Social Media Marketing, Performance Marketing, Website Development, Branding, and Influencer Marketing.
• Strong project coordination and multitasking skills.
• Problem-solving and conflict resolution abilities.
• Proficiency in MS Office and CRM/Project Management tools (e.g., Zoho CRM, HubSpot, ClickUp, Asana, Trello).
• Strong organizational and time management skills.
• Ability to work in a fast-paced, client-centric environment.

Why Join Us

• PF, ESIC, and other company benefits (as per policy)
• Health Insurance (covered upto 3 lakh)
• 5 Days working
• Yearly Increment ( Performance Based)
• Dynamic and growth-oriented environment
• Opportunity to work with a fast-paced digital marketing team

How To Apply

Interested candidates should send their resume and a cover letter.

DigiXpressions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.