Client Servicing Executive - Advertising Agency

Urgent Hiring for Client Servicing Executive @ Forecast Advertising Agency

Position Title: Client Servicing Executive
Department: Client Servicing & Account Management
Reporting To: Servicing Team Lead / Account Supervisor
Location: Remote / Hybrid – Mumbai (Chembur)
Compensation: 3.0–4.5 LPA
Office Timing - 10am to 7pm with alternate Saturday off

About the Role We’re looking for a sharp, organized, and client-focused Client Servicing Executive to join our servicing team. As an Client Servicing Executive, you’ll be responsible for day-to-day communication with clients, managing internal coordination with creative, design, and strategy teams, and ensuring smooth project delivery across multiple accounts. Beyond execution, the role calls for a consultative and sales-oriented mindset—someone who can spot upsell opportunities, build trust with clients, and contribute to account growth. If you’re someone who takes ownership, manages expectations smartly, and understands the rhythm of agency life, this role is for you.

Key Responsibilities :-
Client Communication & Relationship Management
Act as the primary PoC for assigned clients on day-to-day jobs

Communicate client briefs clearly to internal teams and ensure timely updates to clients

Maintain client trust through professionalism, clarity, and proactive engagement

Build rapport with client SPOCs and nurture strong working relationships
Coordinate with creative, design, strategy, and media teams to ensure timely execution of deliverables
Prepare job briefs, assign ownership, and follow through till closure

Maintain trackers, update status reports, and manage job calendars

Flag bottlenecks early and work with senior team members to resolve them

Ideal Candidate

2–4years of experience in a client servicing role in a creative, digital, or integrated agency

Excellent written and verbal communication skills

Strong understanding of brief writing, brand management, and agency workflows

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Exposure to AI-enabled tools for task management, content, or productivity is a plus
Ability to multi-task, prioritize, and stay responsive in a fast-paced environment

High ownership, collaborative spirit, and a consultative approach to problem-solving

Please Note - This is an Hybrid role & Candidates from nearby Mumbai location can only apply. Interested can share their resume @[email protected].

Pay: ₹10,000.00 - ₹40,000.00 per month

Work Location: In person