Client Servicing Executive

Job Title- Client Service Executive

Experience Required- Minimum 3 years
Location- Nashik
Job Type- full time(work from office)

We are looking for a dedicated and motivated Client service executive for our client service department in our company.

Roles and Responsibility-

• Communicating with clients via phone calls, emails.
• Identifying and resolving client queries.
• Maintaining a detailed and accurate record of all client details and communications.
• Ensuring to respond to client queries in a professional and timely manner.
• Providing necessary guidance to the team members and new recruits.
• Providing clients with relevant information on the products and services offered by the company.
• Drafting and negotiating the terms and conditions mentioned in the client service agreement.
• Prepare technical scope documents as and when required.

Education Qualification and Skills Required-

• Bachelor’s degree in Business Administration, Business Management, or a related field.
• Proven work experience in the Customer Service department as a Client. Servicing Executive or a Client Service Representative into IT Field.
• Sound knowledge of technologies.
• Good listening skills.
• Excellent communication and interpersonal skills.
• Good time management and organizational skills.
• Strong analytical and problem-solving skills.
• Deadline-driven and highly motivated individual.
• Ability to maintain a calm composure in stressful situations.
• Ability to work independently and collaboratively.
• Ability to offer excellent customer service.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Work Location: In person