Client Servicing Executive

January 09, 2024

We are looking for a Dynamic, 1-3 Years experienced professional with Similar Industry experience.

Education – Any Graduate/Masters

Roles and Responsibilities:

• Handling calls and delivering messages & Schedule Meeting Appointments

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.

• Creating a positive onboarding experience for new clients.

• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.

• Identifying ways to overcome clients’ initial dislike of Company Services/Products.

• Maintaining an accurate record of all existing and potential clients.

• Responding to client inquiries in a timely and professional manner.

• Training and providing overall guidance to client service employees.

• Organizing training seminars to enable clients to fully utilize product features and benefits.

• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

• Help maintain files to keep track of important documents, bills, and Invoices

• Client Followups for Payments, manage supply inventory and perform data entry as required

• Prepared daily / weekly reports for different departments as per their standard formats.

  Job Type: Full-time

  Salary: ₹12,000.00 – ₹18,000.00 per month

  Schedule:

• Day shift – Ability to commute/relocate by own vehicle.

  Education:

• Bachelor’s (Required)/Masters

  Language: (Read/Write/Speak)

• English (Required Read/Write/Speakt) & Hindi (Read/Write/Speak)

Requirements:

• Bachelor’s degree in business administration or an industry-related field.
• Proven experience working as a client servicing executive.
• Proficiency in Microsoft Excel.
• Working knowledge of Customer Relationship Management (CRM) software.
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Job Category: Client Servicing Executive

Job Type: Full Time

Job Location: Lucknow