Client Servicing Executive

Snoozz is a fast-growing creative and influencer marketing agency based in Mumbai. We work with leading brands across content production, branded campaigns and influencer marketing.

We are expanding our influencer marketing team and looking for a Client Servicing Executive who can support campaign execution, manage coordination and ensure smooth delivery.

Role Overview:

We are looking for a Client Servicing Executive with 1–3 years of agency/influencer marketing experience who can:

• Support client accounts and day-to-day communication.
• Execute influencer campaigns end-to-end.
• Coordinate with internal teams and creators.
• Ensure timelines, quality and reporting are maintained.

This is a hands-on execution role with strong learning and growth opportunities.

Key Responsibilities:

1. Client Coordination & Communication

• Assist in managing client communication on a day-to-day basis.
• Understand client requirements and support in campaign execution.
• Share updates, reports and follow-ups with clients.
• Ensure timely responses and smooth coordination.

2. Campaign Execution

• Support in planning and executing influencer marketing campaigns.
• Identify and shortlist relevant influencers based on campaign briefs.
• Coordinate with influencers for deliverables, timelines and approvals.
• Manage content flow, feedback and go-live process.
• Ensure campaigns are executed as per timelines.

3. Influencer Management

• Handle influencer outreach, negotiation and onboarding.
• Maintain relationships with influencers and agencies.
• Ensure deliverables are met as per agreed terms.
• Track influencer performance and campaign outputs.

4. Operations & Reporting

• Maintain campaign trackers. (Excel/Google Sheets)
• Track deliverables, budgets and payment status.
• Coordinate with the accounts team for invoices and payments.
• Prepare basic campaign reports and performance summaries.

5. Internal Coordination

• Work closely with creative, content and business teams.
• Ensure alignment between client expectations and execution.
• Support in campaign ideation and brainstorming.

Required Skills & Qualifications

• 1–3 years of experience in influencer marketing.
• Basic understanding of the influencer ecosystem and platforms. (Instagram, YouTube, etc.)
• Strong coordination and multitasking ability.
• Good communication and interpersonal skills.
• Proficiency in Excel / Google Sheets.
• Attention to detail and time management skills.
• Ability to work in a fast-paced environment.

What We’re Looking For (Cultural Fit)

Someone who:

• Is proactive and takes ownership of tasks.
• Is organized and detail-oriented.
• Can handle multiple campaigns simultaneously.
• Is eager to learn and grow in influencer marketing.
• Works well in a team environment.

Growth Opportunity:

This role can grow into:

• Senior Executive.
• Account Manager / Client Servicing Manager.

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person