Client Servicing Executive (Events)

Job Summary:

Experience: We are looking for candidates with not more than 3 years of experience.

We are seeking a dynamic and client-focused Client Servicing Executive to join our team at Vertex Events LLP, a leading event management company. The ideal candidate will be responsible for managing client relationships, ensuring the smooth execution of events, and delivering exceptional service. This role requires a blend of strong communication skills, effective problem-solving abilities, and the capacity to work collaboratively within a team.

Key Responsibilities:

• Client Relationship Management: Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process.
• Event Coordination: Collaborate with internal teams to plan and execute events, ensuring all client requirements are incorporated and delivered with high standards.
• Problem Solving: Quickly address any issues or challenges that arise during the planning or execution phases, ensuring minimal disruption to the client’s experience.
• Team Collaboration: Work closely with the event management, production, and creative teams to ensure seamless delivery of services.
• Feedback and Reporting: Collect client feedback post-event, providing detailed reports and insights to improve future events and client satisfaction.
• Client Communication: Maintain regular communication with clients, keeping them informed about event progress and any necessary adjustments.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Experience: 1+ years of experience in client servicing, customer relations, or event management.
• Skills:
• Communication: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
• Problem-Solving: Strong analytical skills to identify issues and develop effective solutions promptly.
• Teamwork: Ability to work effectively in a team environment, collaborating with diverse groups to achieve common goals.
• Organization: Strong organizational skills with the ability to manage multiple clients and events simultaneously.

Job Type: Full-time

Pay: ₹240,000.00 - ₹360,000.00 per year

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Experience:

• total work: 1 year (Preferred)

Work Location: In person