Client Servicing Executive / Key Account Executive - SEO

Why Join Us?

• Competitive Benefits: Medical, Dental, Optical, Insurance, Annual Bonus, Team Building, Overseas Company Trips, Performance & Sales Incentives, Birthday Leave and Sports Activity, Covered Travel Expenses
• Comprehensive Training: 1-to-1 on-the-job training provided
• Dynamic Environment: Work in a supportive and energetic team. Receive recognition for your performance
• Career Growth: Opportunities for advancement
• Full set of Macbook and Iphone provided
• Location : Jaya One, Petaling Jaya
• Convenient Hours: 8:30 am - 5:30 pm (Flexible Working Hour),Monday to Friday (1 day WFH)

Responsibilities - Digital Account Executive - SEO/SEM & Web Strategy

• Provide exceptional customer service by promptly addressing client queries, resolving issues, and maintaining regular communication via phone, email, or meetings.
• Build and maintain strong client relationships throughout all project stages, ensuring clear communication and timely updates on progress, performance, and results.
• Present campaign ideas, project updates, and performance reports as per Operating Standards or client requests.
• Coordinate internal resources and timelines to ensure projects are delivered on time, within scope, and meet quality standards.
• Ensuring timely collection of payments from clients in accordance with contract terms.
• Support the SEO team in executing Google marketing initiatives (SEO, SEM, and website development) that align with client objectives and contribute to achieving measurable results.

What We're Seeking:

• Bachelor’s degree in marketing, business administration, or a related field.
• Must have experience in client servicing, managing accounts, project management and ensuring client satisfaction.
• Preferred to have basic SEO knowledge,  understand keywords ranking, Meta tags, Heading Format
• Preferred to have 1 -3 year of working experience in digital marketing marketing/  SEO / SEM / Web development campaign management.
• Good to have experience in Marketing Agency background.
• Ability to meet deadlines and outstanding time management skill.
• Excellent presentation skills with strong communication and interpersonal skills.
• Good command in English and Bahasa Malaysia. Mandarin is required to handle our
  Chinese Clients. Other Chinese dialects will be an added advantage.
• Proficient in using SEO tools such as Ahrefs, SEMrush, and Google Search Console will be added advantage
• Open to candidates with full working right in Malaysia only.