Client Servicing Executives

SmartFish Designs, advertising agency based in Ahmedabad is hiring Client Servicing Executives. A great opportunity working within a creative team of design and advertising professionals. Handling client communication, getting task executed, coordinating between creative team and the client etc. would be few necessary tasks involved.

Job description

Roles and Responsibilities

• Handling new and existing client
• Taking appointment and conducting meeting with clients for creative, exhibition and events briefs
• Coordinating with creative team and giving clients brief to them.
• Maintaining daily report and sharing with reporting manager.
• Managing task lists and deliverable deadlines.
• Getting tasks executed within the scope.
• Handling day to day client communications and meetings.
• Calmly handle customer complaints and work to find solutions.
• Seek assistance and report major problems to upper management.
• Compile and update necessary documents, contracts, etc.
• Prospect for new clients and coordinate initial meetings.
• Develop and foster growth within the existing clientele.
• Inform clients of any new available services or updates to existing ones.