Client Servicing Manager

Role & responsibilities

As an Account Manager - Client Relations/Client Servicing Manager, you will be responsible for managing client relationships end-to-end while acting as the key liaison between clients and internal teams. You will play a critical role in understanding client objectives, shaping event concepts, managing commercials, and ensuring smooth execution of corporate and experiential events.

This role requires strong client-handling skills, commercial awareness, presentation expertise, and seamless coordination to deliver projects that meet creative, operational, and budgetary expectations.

What Youll Work On (Hands-on)

• Managing end-to-end client relationships across multiple corporate event projects
• Understanding client briefs and translating them into clear creative and execution requirements
• Creating concept-based, aesthetically strong pitch presentations and decks
• Preparing and managing client-facing cost sheets, budgets, and commercials
• Coordinating closely with creative, visualizer, 3D, production, and operations teams
• Leading client meetings, presentations, reviews, and feedback discussions
• Managing timelines, approvals, and deliverables to ensure smooth project flow
• Acting as the central communication point between clients, vendors, and internal stakeholders

What Youll Learn

• Strategic management of key client accounts in corporate and experiential events
• Balancing creative vision, budgets, and execution feasibility
• Strengthening presentation, negotiation, and stakeholder management skills
• End-to-end exposure to event planning, production workflows, and on-ground execution
• Working with diverse brands, industries, and event formats

Skills Were Looking For

Must-Have Skills

• Strong ability to create concept-driven, visually compelling pitch presentations and decks
• Experience in preparing and managing client cost sheets and budgets
• Strong working knowledge of MS Office (Excel, PowerPoint, Word)
• Excellent verbal and written communication skills
• Proven ability to coordinate effectively with internal teams and external stakeholders
• Working knowledge of Canva for quick presentations and visual support
• Prior experience in the corporate event / experiential industry is mandatory
• Familiarity with AI-based tools for research, ideation, and presentation support

Good to Have (Not Mandatory)

• Exposure to production cost sheets
• Basic understanding of event production processes