Client Servicing Manager

About Us

Anagram is an award-winning creative marketing and branding agency working across strategy, storytelling, branding and marketing for ambitious DTC and B2B brands. Our clients include Jyothy Labs (Ujala, Margo), The Moms Co., Elivaas, Centre For Sight, Happy Cultures, Wheels Eye, Nuuk, VRB Foods (Veeba, Tasty Pixel), AstroTalk and more.

We’re building the kind of agency we’d always wanted to work at - where curiosity beats hierarchy, ideas beat egos, and every person is expected to add value, not just take instructions.

Location : Sector 54, Vipul Plaza, Suncity, Gurgaon

Website: www.anagramco.in

Timings: Mon-Friday 10AM-7PM. Work from Office ONLY

Reporting : Founder

You Must Have:

• At least 1 year of experience with marketing agencies.
• Handled at least 2 strong brand campaigns in the last one year.
• At least 2 successful campaign stories to tell us.
• Dealt directly with writers, designers, clients.
• Proven history of strong communication and people skills.

ONLY looking for candidates with past agency experience.

This job is not for you, if you:

• Are an introvert.
• Don’t feel passionately about marketing, brand strategies & communicating the right brand USPs, at the right time.
• Can’t read a brief or spot what’s missing.

Projects You'll Handle:

Social Media, Branding & Packaging, Ad Campaigns, Performance Marketing (Creatives Only), Brand Strategy & Storytelling projects.

Role:

1. Be the primary POC for client - own day-to-day communication, briefs, and timelines.
2. Own multiple projects - social media, ad campaigns, online and offline collateral building, creatives etc. and act as a bridge between internal teams and clients to ensure smooth execution.
3. Interrogate briefs before they go to the creative/strategy team - flag gaps, ask the right questions, bring a POV rooted in the brand's story and business goals.
4. Own account hygiene - status trackers, approvals, documentation.
5. Build genuine, trust-based relationships with client stakeholders.
6. Coordinate across internal teams (creative, strategy, performance) to ensure smooth, on-time execution