Client Servicing Manager / Sr. Manager

Job highlights

• The incumbent should have the ability to compile and analyze search data and metrics and make decisions regarding campaign direction .

• Expertise with Excel Reporting (Filters,Vlookup,Calculation Formulas,Pivot,Graph,Chart) . Well Versed with web analytic s and presentation tools .

• Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives

• Aware and in pursuit of opportunities for account growth with existing clients

• Build teams, think strategically and develop successful client-agency relationships

• Establish rapport and maintain long-term relationships with client and internal teams

• Implement Internet Marketing best practices that result in customer acquisition, retention and growth

• Supervise Operations of Multiple Projects

• Responsible for all client communications, conflict resolution, and compliance on client deliverable

• Work collaboratively with the planning and creative teams to develop and execute digital strategies to create effective digital strategies

• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations

• Manage program execution and financial performance while ensuring that overall strategy is sound and on point

• Ensure tactical alignment with stated goals, objectives and strategy

• Prioritize set expectations on key deliverables

• Effectively manage projects to deliver on Cost, Quality, and Timing targets

• Compile and analyze search data and metrics and make decisions regarding campaign direction

• The incumbent should have the ability to compile and analyze search data and metrics and make decisions regarding campaign direction

• He should be able to perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities

• Maintain schedule performance index and cost performance index

• Analyzing social media insights to guide future social media campaigns

What You Need:

• Deep Understanding of Technology Behind Search Engine, Google Webmaster Guidelines, Search Friendly Websites, Google Penalties Recovery and Photo shop
• Deep Knowledge of ON Page OFF Page activities, SEO, search engine optimization and factors that influence high rankings in Google
• Strong awareness on Google Algorithm Updates
• Ability to specify technical changes to technical/development teams
• Strong Knowledge of HTML CMS Panels likes Word Press; knowledge of PHP, Dream weaver, FileZilla will be added advantage.
• Expertise with Excel Reporting (Filters, Vlookup, Calculation Formulas, Pivot, Graph, Chart)
• Well Versed with web analytic s and presentation tools
• Knowledge of Tech Tools : Firebug, Webmaster, Hoot-suite, Yoono, Google Page Speed, GTMetrix, Alexa, Google Keyword Planner
• Excellent written and oral communication skills