Client Solution Specialist - SLC

Job Title : Client Solution Specialist - SLC

Location : Salt Lake City, UT 84123

Duration : 12 months

Education : High School Diploma required.

Specific Skills :

• French English bilingualism required; the role involves daily communication in both languages.
• Minimum 1 year of experience working in a Customer Call Center environment with concentration of medical devices/applicable healthcare background.
• Experience with using Enterprise Resource Planning systems (i.e. Oracle EBS).
• Minimum 1 year of Experience with Complaint Management Systems.

Job Description :

The Client Solutions Specialist I works as a team member within the Client Service Department. The individual will be knowledgeable of core products and have the skills of Customer Service. This position will be required to correspond with both internal and external customers via various forms of communication, and at times in person, concerning service inquiries in a manner that will maintain good customer relations.