Client Solutions Associate

About The Role

Are you looking for a collaborative, high-growth career at the intersection of finance and technology? Join our Client Solutions team — where technology meets client success. This role is ideal for building a long-term career in FinTech, offering robust mentorship, high impact responsibilities, and exposure to leading financial institutions worldwide.

What We Offer

• Comprehensive Onboarding: A structured 6-month training program to set you up for success, including a 2 week training program in Manila, Philippines.
• Global Exposure: Exposure to major domestic and global financial institutions, including investment banks, asset managers, superannuation fund and wealth managers.
• Trusted Ownership: Responsibility for managing and growing key client relationships within your first 12 months as an integral part of a collaborative team.
• Leadership & Impact: Opportunities to lead key projects supporting financial institutions.
• Total Well-being & Compensation: Competitive salary plus Private health insurance, a chance to actively participate in Corporate Social Responsibility programs and Business Resource Groups.

What You’ll Do

As a Client Solutions Associate, you’ll begin your career with structured training and development, transitioning into a consultative role that delivers direct value to our clients. Your responsibilities will include:

• Gaining deep expertise across our products, client workflows, and the broader financial industry.
• Building trusted, consultative relationships with clients to understand their goals and tailor solutions using the FactSet product suite.
• Collaborating with the team to drive client satisfaction, engagement and retention.
• Identifying opportunities to improve client integration and tool adoption by understanding their technology and data landscape.
• Partnering across internal teams to implement solutions that enhance the client experience and product efficiency.
• Acting as the voice of the client to drive continuous product innovation and support.

Who We Are Looking For

• An Australian Citizen/ Australia PR/ New Zealand Citizen.
• Graduates or finance professionals with less than 3 years of working experience
• A bachelor's degree (Finance, Economics, Mathematics, Accounting, MIS, Computer Science majors are preferred, but all majors will be considered)
• Passionate about technology and its application in finance
• Eager to work in a fast-paced, client-facing environment
• Strong communicator, problem solver, and relationship builder
• A collaborative team player with a proactive mindset

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn more about our benefits here .