Client Solutions Executive

Role Summary:   
The Client Solutions Executive (CSE) is a dual‑motion growth leader — both a hunter who drives net‑new business and a gatherer who expands and nurtures existing accounts. Reporting to the Chief Technology & Growth Officer, this role blends strategic advisory, solution orchestration, and commercial execution. The CSE is responsible for filling the funnel, generating qualified opportunities, and ensuring disciplined follow‑through to convert prospects into long‑term SmarTek21 clients across Managed Services, AI, Data, Cloud, Oracle, ServiceNow, and Application Development.

Core Responsibilities
Hunter Motion — Net‑New Business Development

• Proactively identify and pursue new enterprise prospects in target markets and verticals.
• Build a strong top‑of‑funnel through outbound outreach, networking, events, referrals, and market intelligence.
• Lead early‑stage discovery conversations to qualify needs and position SmarTek21’s capabilities.
• Maintain relentless follow‑up discipline to advance opportunities through the pipeline.

Gatherer Motion — Account Expansion & Relationship Growth

• Deepen relationships within existing accounts to uncover new opportunities across multiple practices.
• Partner with delivery leaders to identify whitespace, renewal opportunities, and expansion pathways.
• Serve as a trusted advisor, ensuring clients understand the full breadth of SmarTek21’s services.
• Drive cross‑sell and up‑sell motions aligned to client transformation priorities.

Solution Advisory & Engagement Leadership

• Translate client needs into solution concepts and bring in the right technical leaders to shape proposals.
• Facilitate workshops, discovery sessions, and strategic conversations with client executives.
• Ensure solution alignment with SmarTek21’s modernization, AI, and technology growth strategy.

Commercial Execution & Pipeline Management

• Own pipeline creation, qualification, forecasting, and progression for assigned accounts and markets.
• Support proposal development, pricing, SOW creation, and MSA structures.
• Partner with the CTGO to ensure opportunities align with strategic growth priorities.

Internal Collaboration & Strategic Alignment

• Work closely with practice leaders across AI, Data, Cloud, Oracle, ServiceNow, and Managed Services.
• Provide market insights, competitive intelligence, and account strategy recommendations.
• Ensure seamless handoff from sales to delivery and maintain oversight of client satisfaction.

Key Outcomes

• Strong, predictable pipeline generation across net‑new and existing accounts.
• Increased revenue across staffing, managed services, and IT services.
• Expanded multi‑practice engagement within enterprise clients.
• High‑trust relationships that position SmarTek21 as a long‑term strategic partner.

Ideal Profile

• Proven hunter mentality with demonstrated success in building pipeline from scratch.
• Strong gatherer instincts — able to nurture relationships and expand existing accounts.
• Executive presence and consultative communication style.
• Ability to understand complex technology landscapes and articulate solution value.
• Disciplined follow‑through, CRM hygiene, and pipeline accountability.