Client Solutions Manager

The Client Solutions Manager is responsible for developing new business opportunities, managing client relationships, and driving project sales for fit-out and interior construction projects. The role involves understanding client requirements, presenting tailored solutions, and coordinating with internal teams to successfully convert opportunities into projects.

Key Responsibilities

Client Engagement & Relationship Management

• Identify and engage prospective clients and develop long-term business relationships.
• Maintain strong relationships with existing clients to encourage repeat business and referrals.
• Serve as the primary point of contact for client inquiries, presentations, and project-related discussions.

Solutions-Based Sales

• Conduct client needs assessments and gather project requirements, budgets, and timelines.
• Develop and present tailored fit-out solutions aligned with client objectives.
• Coordinate with design, technical, and project teams to prepare proposals, quotations, and bids.
• Deliver professional presentations and proposals to clients.

Business Development

• Generate qualified leads and convert opportunities into project sales.
• Monitor market trends, competitor activities, and potential business opportunities.
• Attend client meetings, networking events, and industry activities to expand the company’s client base.

Sales & Closing

• Manage the end-to-end sales process from lead generation and qualification to contract signing.
• Negotiate commercial terms while ensuring alignment with company policies.
• Achieve and exceed assigned sales targets and revenue objectives.

Coordination & Reporting

• Coordinate with design, technical, and project delivery teams to ensure proposed solutions are feasible and aligned with client expectations.
• Prepare regular sales forecasts, pipeline updates, and client feedback reports.
• Maintain accurate records of proposals, contracts, client communications, and sales activities.

Qualifications & Requirements

• Bachelor’s degree in Business, Marketing, Architecture, Interior Design, or a related field.
• Minimum 5 years of experience in B2B sales, preferably in construction, fit-out, interior design, or related industries.
• Proven track record of achieving and exceeding sales targets.
• Established network within the corporate, commercial, real estate, or construction sectors is an advantage.
• Strong communication, negotiation, presentation, and relationship-building skills.
• Strong business development and problem-solving abilities.
• Client-focused, results-driven, and highly proactive.