Client Solutions Manager, Technology

The Client Solutions Manager partners with our most strategic clients to make sure they are successful with Meta. This is an opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing, leading strategy, media planning, creative, tech integration, and measurement for our top clients across various verticals mainly Fashion/Dept stores. The Client Solutions Manager is a strategic solution-driver with a focus on developing ROI-positive marketing strategies, driving growth by constantly improving performance for advertisers and implementing measurement & attribution solutions. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach. Success in this position requires consultative sales and analytical skills, a focus on client service, commercial acumen, the ability to adapt to evolving priorities and deliver results in a collaborative environment, as well as experience delivering results in a fast-paced, collaborative, and data-driven environment delivering against defined project timelines and priorities.

Client Solutions Manager, Technology Responsibilities:

• Direct accountability for a quota-carrying book of business across a portfolio of large enterprise clients
• delivering against significant revenue targets spanning both core advertising solutions and enterprise sales
• Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
• Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
• Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner and cross-functional teams, which will constitute building on insights, crafting marketing strategies and media plans, creative guidance and measurement recommendations
• Serve as the escalation point for client-related issues, ensuring prompt and effective resolution
• Work and collaborate with a group of internal cross-functional teams, managing complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients
• Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, MarTech, etc.)
• Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
• Manage planning, execution, ongoing reporting and optimization of campaigns

Minimum Qualifications:

• Track record of delivering measurable results in client-facing roles, driving new solution adoption, and influencing media investment decisions through consultative selling
• Experience working with numbers, analyzing large datasets and delivering actionable insights
• Experience working effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally)
• Experience clearly communicating the progress of strategic initiatives to internal and external stakeholders, including the capacity to synthesize feedback and adjust plans accordingly
• Proven track record in storytelling through data visualisation, developing insight-based hypotheses and driving learning plans to build compelling business cases and influence key decisions
• Experience with Meta's full suite of advertising solutions
• Experience working cross-functionally with Product teams to improve product features and functionalities
• Experience working with consumer retail businesses and fashion retail brands

Preferred Qualifications:

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Expertise in data analysis tools (e.g., SQL, Tableau, or similar) to independently pull and interpret advertising performance data
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.