Client SPOC : Recruitment Coordination

Job title: Client SPOC : Recruitment Coordination

Location: Thane

Work mode: In office

Job Summary

We are looking for a Client SPOC (Single Point of Contact) to manage day-to-day coordination with clients for recruitment and hiring requirements. The candidate will be responsible for understanding open positions, coordinating interview schedules and feedback, tracking hiring status, maintaining recruitment data, and ensuring timely communication between clients and the internal recruitment team.

Key Responsibilities

• Act as the primary point of contact (SPOC) for assigned clients regarding recruitment requirements.
• Understand and coordinate new hiring requirements, including job position, skill set, experience, location, budget, notice period, and other client expectations.
• Maintain and regularly update the open position tracker in Excel.
• Coordinate with clients and recruiters regarding candidate submissions, interview schedules, interview status, feedback, and selection updates.
• Follow up with clients for pending interview feedback and next steps.
• Maintain accurate records of open positions, candidate status, interviews, selections, offers, and closures.
• Track the budget/CTC for each position and ensure requirements are aligned with the approved budget.
• Share regular updates with internal recruitment teams regarding changes in requirements, priorities, interview status, and closures.
• Coordinate interview schedules between candidates, recruiters, and clients.
• Prepare and share daily/weekly recruitment status reports with management and clients as required.
• Identify delays or issues in the hiring process and follow up with the concerned stakeholders for timely resolution.
• Ensure all client requirements and commitments are properly documented and followed up.
• Maintain strong professional relationships with clients and ensure a smooth recruitment coordination process.
• Perform other coordination and reporting activities related to client hiring requirements.

Required Skills

• Excellent communication and follow-up skills.
• Good coordination and stakeholder-management abilities.
• Strong knowledge of MS Excel, including filters, sorting, data management, and basic formulas.
• Ability to maintain and manage recruitment trackers and reports.
• Good attention to detail and accuracy.
• Ability to manage multiple requirements and priorities simultaneously.
• Good organizational and time-management skills.
• Ability to communicate professionally with clients and internal teams.
• Basic understanding of the recruitment/hiring process is preferred.

Preferred Experience

• 14 years of experience in Client Coordination, Recruitment Coordination, HR Operations, Talent Acquisition, Staffing, Customer Coordination, or a similar role.
• Candidates with experience working with recruitment agencies/staffing companies and corporate clients will be preferred.

Key Skills

Client Coordination | Client SPOC | Recruitment Coordination | Hiring Coordination | Interview Coordination | Client Management | Recruitment MIS | MS Excel | Candidate Tracking | Follow-up | Stakeholder Management | Reporting