Client Strategy Executive

For our client, we are seeking a Client Strategy Executive to join the team of a leader in the Finance & Insurance space.

This role will own strategic relationships for assigned accounts, ensuring clients receive strong support across the full portfolio of services and solutions. The position is focused on client retention, operational performance, and uncovering opportunities to deepen partnerships and drive growth. You will serve as a key voice of the customer, partnering closely with internal teams to resolve issues, align solutions, and improve the overall client experience.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Oversee the total client relationship for assigned accounts across all products and services
• Act as the voice of the customer to identify product support needs and communicate them internally
• Maintain long-term client relationships and proactively identify service needs
• Coordinate resolution of service incidents and escalate technical issues as necessary
• Ensure quality service and operational performance within client project standards
• Conduct and manage client business reviews, aligning client needs with internal solutions
• Identify and close cross-sell opportunities to meet revenue and growth targets

Qualifications

• Bachelor's degree in Finance, Marketing, Business, or a related field
• Minimum 6 years of relevant experience
• Experience in strategic client-facing roles, FSM or QSR POS, and/or the financial industry
• Ability to analyze complex issues and propose effective solutions
• Strong oral and written communication skills
• Proven collaboration skills with internal and external stakeholders

Benefits

• Dynamic opportunities for career growth
• Inclusive and collaborative team environment
• Access to industry-leading minds and expertise
• Empowerment to make impactful decisions
• Commitment to innovation and excellence

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.