Client Strategy Executive, Travel

Location: Mail Metro Media Headquarters, HSK, London, W8 5HY

Position: Full Time/ Permanent

About Mail Metro Media

Mail Metro Media is the UK's leading premium publisher. Across Daily Mail, MailOnline, Metro, i, and The Mail+, we reach 30+ million adults monthly with a fast-growing base of registered and subscribed readers we can deterministically identify.

We have been busy building genuinely differentiated direct-sales products in the UK that no one else in publishing can offer — premium integrated creative, immersive native, editorial-led co-created content experiences for brands, and a Premium Ad Experience with 80% fewer ads, 3x faster page loads and 100%+ more attention (Lumen-validated).

These are premium products, sold direct, and UK client feedback has been strong — most sold within weeks of hitting beta.

London is the product centre. The offer is global, but go-to-market and delivery are local — and our international markets (US, Australia, Ireland) should benefit from everything we build here. What's been missing is a single owner to connect those markets into the centre, so the work happens by design rather than last, if at all.

That's why we're creating this role — and that's where you come in.

About the role

To support the sales team in driving revenue growth through new business development, account management, campaign administration, and client relationship support across MMM's print, digital, social, video and partnerships portfolio.

Main Responsibilities

• Support Travel Team in managing client and agency conversations.
• Prepare sales presentations, proposals and campaign responses.
• Coordinate campaign briefs and liaise with internal teams to ensure smooth campaign delivery.
• Monitor campaign performance and assist with post-campaign reporting.
• Maintain accurate records within CRM systems.
• Attend client meetings, industry events and presentations.
• Build knowledge of MMM audiences, products and advertising solutions.

Person Specification

• Strong communication and presentation skills.
• Commercially minded with an interest in media, advertising, marketing and travel.
• Highly organised with strong attention to detail.
• Ability to manage multiple projects and deadlines.
• Confident using PowerPoint, Excel, CRM platforms and Design Tools.
• Previous sales, customer service, media or marketing experience desirable but not essential.

Success Measures

• Revenue contribution against target.
• New business opportunities generated.
• Client retention and customer satisfaction.
• Quality and accuracy of campaign administration.
• Contribution to team objectives and commercial initiatives.

Package Description

Our benefits package increases the longer you’ve been with us. Here’s what to expect:

• 25 days’ holiday (increasing by 1 per year up to a total of 30)
• Pension plan and life cover
• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
• Onsite gym, subsidised canteen and onsite nurse and GP clinics

Plus much more...

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.