Client Success Associate

Role: Client Success Associate – Product Application

Job Responsibilities:

• Make outbound calls to potential and existing customers to promote product applications.
• Explain product features, benefits, and usage in Kannada/Tamil/Hindi/Malayalam (and English if required).
• Handle inbound queries and provide accurate information about product applications.
• Maintain a professional and customer-friendly approach during all interactions.
• Understand customer requirements and provide suitable solutions.
• Schedule product demos or appointments for the sales team when necessary.
• Maintain daily call logs, customer records, and feedback reports.
• Achieve daily/weekly call and conversion targets set by the management.
• Collaborate with the sales and support teams to ensure smooth customer onboarding.
• Stay updated with product knowledge and application updates.

Requirements:

• Proficiency in languages (mandatory) and basic English communication skills.
• 0–2 years of experience in tele calling/customer support (freshers can also apply).
• Strong communication, persuasion, and listening skills.
• Ability to explain technical/product details in simple language.
• Self-motivated and target-driven approach.
• Basic computer knowledge for maintaining records and reports.

How to Apply:

Interested candidates are encouraged to send their resumes to [email protected] or contact at 8328469437.
Please include "Job Role" in the subject line.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Tirupati, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• Tirupati, Andhra Pradesh (Preferred)

Work Location: In person