Client Success Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Client Success Coordinator to support smooth workflows across teams. The ideal candidate is experienced in coordinating with multiple departments, managing client tasks and reports, and ensuring accurate and timely information is communicated to the appropriate teams.

Key Responsibilities:

• Collect data from performance calls, create tickets, and delegate to the appropriate departments.
• Provide accurate data to teams to maintain a smooth workflow.
• Generate and manage tasks and reports for clients and departments.
• Track task requests for internal teams.
• Perform ad-hoc duties as assigned by the immediate head.

Requirements:

• College-level, no specific preference
• Experience in dealing with multiple departments
• Experience in Salesforce and other CRM tools is preferred
• Knowledge of Graphics & Marketing best practices and platforms is an advantage (not a requirement)
• Strong organizational skills, including multitasking and planning skills
• Strong command of the English language, both verbal and written
• Must be available on a Pacific Standard Time schedule and during holidays when needed