Client Success Executive – EdTech

Purpose of Job

ScaleupAlly is looking for a Client Coordinator – EdTech to work with schools and educational stakeholders. The role involves school visits, product demonstrations, understanding requirements, and coordinating with the technical team for implementation.

Required Qualifications

● Bachelor's degree in any discipline / Information Systems, or a related field.B

● 2–3 years of professional experience in the EdTech industry.

Skills

Communication Skills| Presentation Skills | Coordination |Client Relationship Management

Duties

● Visit schools and meet with school heads, principals, and coordinators.

● Conduct product/app demonstrations and explain key features and use cases.

● Understand school requirements, challenges, and feedback.

●Coordinate with the technical team to communicate client requirements.

●Support requirement discussions and ensure smooth coordination between the school and internal teams.

●Maintain records of meetings, requirements, feedback, and follow-ups.

● Provide basic product guidance or training to school staff when required.

● Follow up with schools regarding requirements, implementation, and next steps.

Required Qualifications

● Prior experience working with or interacting with schools, educational institutions, principals, school heads, teachers, or academic/administrative teams.

● Strong communication and presentation skills.

● Comfortable with regular school visits and face-to-face product demonstrations.

● Ability to understand and explain software applications, platforms, and digital features to non-technical users.

● Strong coordination and follow-up skills

Benefits and Additional Information

● Working hours: 10:00 AM – 7:00 PM

● Working days: 5 days a week (plus 1st & 3rd Saturdays working)

● Quarterly parties and yearly outings/trips for team bonding

● Regular check-ins with leadership for growth and feedback

● Recognition awards to celebrate high performance

● Fun activities and team engagement sessions throughout the year

Pay: ₹25,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable with a field visit?

Work Location: In person