Client Success Manager / Assistant Manager

Company Overview

Aspire specialises in recruiting for the media and marketing communications industry. We help change people's lives and improve business performance. Established since 1992, Aspire has offices in Singapore, Hong Kong, London, and Manchester, supporting global talent movement.

Job Summary

Drive commercial growth for a top global engagement marketing agency by managing key regional accounts across Singapore and APAC as a strategic partner.

Responsibilities

Develop annual account action plans by conducting needs assessments to align with client objectives and internal advocacy

Identify and pursue account expansion opportunities by leading proposal pitches and RFPs to upsell event and communication solutions

Oversee project budgets and manage multi-functional project teams to ensure timely delivery and resolve commercial challenges effectively

Translate client objectives into actionable agency solutions by acting as a consultative partner and trusted advisor

Preferred competencies and qualifications

5+ years of experience in account management or client success within events, hospitality, or marketing agencies

Proven track record managing major client portfolios, pitches, and event budgets

Strong negotiation, presentation, and relationship-building skills

Degree in Business, Marketing, or Hospitality preferred

Other Information

Benefits

Competitive Annual & Birthday Leave

Comprehensive employer-paid Medical, Dental, Vision, and Travel Insurance

Extensive L&D platform access and professional development support

Interested? Click on Apply!

EA License No.: R1326872

Agency License No.: 11C4388

Aspire specialises in recruiting for the media and marketing communications industry. We help change people's lives and improve business performance.

We have a 96% success rate of placing the right people into the right role. We act as both a brand embassador for our employer customers, and a trusted recruitment partner for our candidates. We are a 'high touch' consultancy who believes in meeting face to face in order to fully understand your requirements, whether it is hiring new staff or looking for the next career move.

Established since 1992, Aspire has over two decades of heritage in our specialist areas, so our dedicated consltas are well positioned to help.

Aspire has developed an international presence with offices in Singapore, Hong Kong, London and Manchester for employers and individuals with global aspirations. Aspire has been operating in Asia since November 2011, facilitating the movement of talent, locally, regionally and at a global level. Aspire is also ISO 9001 accredited, an investors in People Gold Award Company, a Sunday Times Top 100 company to work, members of APSCo Asia and we are always interested in talking to media & marketing communications professionals as well as those who are considering a career in recruitment with us at Aspire.