Client Success Manager International

Client Success Manager International

Join our international team as a Client Success Manager and become a key contact for our global clients. You will combine relationship management, sales and business development, building strong client partnerships across markets and cultures. If you are a confident communicator, enjoy working with people and speak multiple languages, we’d love to hear from you.

You will have the following responsibilities

• International client relationship management: Build and maintain long-term, trusted relationships with our international client base and act as their dedicated point of contact.
• Sales & Business Development: Proactively identify and develop new business opportunities through phone calls, online meetings, email and face-to-face meetings.
• Account Management: Manage client accounts, understand their needs and ensure a high level of service while identifying opportunities to grow existing relationships.
• International Communication: Communicate confidently with clients across different markets and cultures. Fluency in multiple languages is highly valued.
• Cross-functional Collaboration: Work closely with internal teams to deliver excellent client solutions and continuously improve our client experience and sales processes.

What you bring along

• Education: Completed commercial apprenticeship or Bachelor’s degree in Business, Finance, Economics or a similar field.
• Experience: Proven experience in Sales and/or Account Management , ideally in an international environment.
• Languages: Excellent French, Italian and fluency in English; additional languages are a major advantage. German is a strong plus.
• Communication & Sales Skills: Confident, personable and persuasive communicator who enjoys proactive sales activities by phone, online and in person.
• Personality: Responsible, proactive and independent, with a strong client focus, international mindset and the ability to stay calm in challenging situations.

What we offer

• Expertise: Work with crypto native experts
• Culture: Positive and supportive team culture that relies on common goals, ambitions and values
• Activities: Regular team events and activities
• Ownership: High level of autonomy and responsibility
• Crypto Salary: Option to get a part of your salary in Bitcoin and/or Ether
• Workation: Enjoy the flexibility of working across designated EU countries, with up to 10 days a year to combine work and travel

Please note that for this position, only direct applications with a valid working permit for Switzerland and Liechtenstein will be considered.