Client Success - Offshore Business Development

Job Summary

We are looking for a results-driven Client Success / Offshore Business Development Specialist who will be responsible for acquiring potential clients and generating new business opportunities for our offshore staffing solutions.

The ideal candidate has proven experience selling offshore staffing, outsourcing, BPO, or staff augmentation services, with strong business development and client relationship skills. Experience working with U.S. and Australian clients is highly preferred.

Key Responsibilities

• Identify, prospect, and acquire potential clients interested in offshore staffing and outsourcing solutions.
• Develop and maintain a strong pipeline of qualified prospects through cold calling, email outreach, LinkedIn, referrals, networking, and other business development channels.
• Conduct discovery calls to understand client staffing needs, business challenges, and hiring requirements.
• Present and promote offshore staffing solutions tailored to client requirements.
• Sell offshore staffing, staff augmentation, and outsourcing services to businesses in international markets.
• Build and maintain strong relationships with prospective and existing clients.
• Prepare proposals, service presentations, quotations, and other business development materials.
• Negotiate pricing, staffing requirements, and service terms with prospective clients.
• Coordinate with recruitment and operations teams to ensure client requirements are properly understood and fulfilled.
• Manage the sales process from lead generation and qualification through closing and onboarding.
• Follow up consistently with prospects and maintain accurate records of sales activities and opportunities.
• Identify opportunities for account expansion, additional staffing requirements, and long-term client partnerships.
• Meet or exceed business development, lead generation, and client acquisition targets.
• Stay informed about offshore staffing, outsourcing, and recruitment market trends.

Qualifications

• Proven experience in business development, sales, client acquisition, or account management.
• Experience selling offshore staffing, outsourcing, BPO, staff augmentation, or recruitment services is strongly preferred.
• Experience working with U.S. and/or Australian clients is a plus.
• Strong understanding of the offshore staffing/outsourcing business model.
• Proven ability to generate leads, conduct discovery calls, negotiate, and close deals.
• Excellent verbal and written English communication skills.
• Strong presentation, negotiation, and relationship-building skills.
• Highly proactive, target-driven, and comfortable with outbound sales.
• Ability to work independently and manage multiple prospects and opportunities.
• Experience using CRM systems, LinkedIn, email outreach tools, and other sales/business development platforms is an advantage.