Q
Quadrant Technologies
Client Success Program Specialist
Skills
RCRM
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
18 September 2026
What they need
- Proactively manage existing Cisco renewals and subscriptions expiring in 60-90 days, as well as strategic planning and licensing, usage and install base reports for clients.
- Achieve individual sales goal determined by account load and line of business.
- Communicate with Account Managers, Inside Sales Reps, and end clients as subject matter experts to create a Cisco Success Plan based on the Cisco services and licensing products in the client environment.
- Develop client relationships and identify adoption barriers and how to remove them.
- Interpret client usage data while leading clients to renewals and cultivate new sales opportunities through the entire client lifecycle.
- Conducts quarterly business reviews regarding the overall health, licensing count and implementation of Cisco product usage.
- Manage high volumes of complex quoting for both current and takeover clients.
- Resolve any quoting errors/issues/questions; utilize resources to answer client and sales team questions.
- Understanding the sales cycle and stay up to date by learning about new products, services, and offerings from vendors.
- Adjust renewal quotes based on client feedback/changes, as well as ability to offer all product options, including product and service upselling, co-terming, multi-year options, support levels, etc.
- Request quotes for renewals from distributors and vendors and verify accuracy.
- Cisco Renewals Manager Certification
- Cisco Client Success Manager Certification
- Experience working with a CRM
- Cisco's quoting tools (CCW-R, CCW, etc.)Cisco products or services
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