Client Success Sales Associate - ANDOVER

Change lives and have fun doing so!!

Do you have a zest for life and for fitness? For being on the front lines of changing lives? For working in the details to help people achieve success? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because the Farrell’s Client Success Sales Associate position might be just the spot for you!

We’re looking for someone who is driven as well as approachable... Someone who is task-oriented and willing to be held accountable... Someone who will look everyone who enters the center — members, employees, vendors, visitors — in the eye, call them by name, and make time for them... Someone who motivates, who listens, who is energized by others succeeding...

If something goes wrong, you get it fixed. If a member is celebrating her 5th year at Farrell’s or his 57th birthday, you make sure they’re recognized.

Farrell’s has an energy like no other fitness facility. It’s a community and close-knit; when members walk into an Farrell's studio, they feel like they’re coming home. Our workouts in conjunction with our nutrition program set our members up for success.

We’ll take into consideration prior leadership and management experience. Managerial experience, and what goes into day-to-day operations as well as an eye for the future is a plus.

As an Farrell's Client Success Sales Associate, you can expect to perform the following duties:

• Sell Memberships, gear and supplements
• Create a positive and inclusive environment, fostering a sense of community.
• Champion hospitality standards, ensuring exceptional service to both members and staff.
• Inspire and lead students to uphold high standards and core values.

Leading Shift Operations

• Ensure timely opening and closing of the studio.
• Set up the studio equipment for daily workouts.
• Greet members and guests promptly and make them feel welcome.
• Check members into the system.
• Handle telephone and email correspondences.
• Process accurate cash and credit card transactions.
• Managing member and staff concerns throughout the shift.
• Ensure a safe, clean, and well-stocked facility.
• Thoroughly follow daily cleaning process.
• Maintain accurate and detailed records for shift reports and sales processes.

Sales/Marketing

• Promote studio retail products and merchandise.
• Meet or exceed studio targets for revenue, net new members, lead generation and retention.
• Become an expert with the studio’s sales process.
• Promptly respond to inquiries and book studio appointments.
• Successfully convert prospects into new members.
• Assist Studio Owner or Manager in planning and executing lead generation activities and staffing promotional events.

Schedule

• Part Time, Monday - Thursday 4pm-7pm

Compensation & Benefits

• $15-$20/hour with commission and bonus incentives (no cap)
• Complimentary membership

About Us Farrell’s combines energizing fitness classes, proven nutritional counseling, and continuous motivation to help our members make lasting changes to their health, appearance, and fitness level in just 10 weeks!

Over our 20-year history, we have helped transform the lives of tens of thousands of members nationwide. Our members have made incredible physical transformations, but more importantly, they've transformed their mindset, and often find the courage to go after goals and dreams they never thought possible. Our Client Success Sales Associate play an integral role in our members' successes.

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