Client Support & Operations Specialist

Job Overview
Support business operations by coordinating projects, managing communications, overseeing logistics, and ensuring successful client engagement.

Salary

• Php35,000.00 monthly (this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc)

Perks

• Free daily meals
• Wellness programs
• Paid time off
• Continuous professional development
• Office locations:
• KSS Building, Buhangin
• Aeon Towers, Bajada, Davao City

Key Responsibilities

• Manage day-to-day client operations and account requirements
• Coordinate projects, timelines, and deliverables across multiple stakeholders
• Handle high-volume email communication and maintain professional client correspondence
• Track procurement requests, supply orders, and logistics-related activities
• Monitor operational progress and ensure tasks are completed on schedule
• Prepare reports, documentation, and status updates for clients and internal teams
• Identify process improvement opportunities to enhance operational efficiency
• Collaborate with cross-functional teams to support successful project execution
• Maintain organized records and oversee workflow management

Work Schedule

• Graveyard Shift

Ideal Candidate

• Experience in operations management, account management, project coordination, customer success, or client services (required)
• Excellent written and verbal English communication skills (required)
• Strong organizational, planning, and multitasking abilities (required)
• Ability to manage multiple projects and deadlines simultaneously (required)
• Experience handling stakeholder communication and client-facing responsibilities (required)
• Proficiency in Microsoft Office, Google Workspace, and online collaboration platforms (required)
• Experience in procurement, logistics coordination, or operational support (preferred)
• Strong analytical, problem-solving, and decision-making skills (preferred)
• Ability to work independently while maintaining accuracy and accountability (required)