Client Support Associate

As a Client Support Associate, you will serve as the direct link between valued customers and essential service solutions. You will address inbound inquiries, resolve service concerns with confidence, and turn everyday interactions into seamless, high-impact support experiences in a fast-paced environment where your communication skills and problem-solving drive success.

Salary Package: Up to ₱21,650 package + Performance Incentives

Additional Perks: Up to 20% night differential, HMO coverage on your 90th day, incentive bonuses, and comprehensive paid training!

Work Setup:

• Onsite in Cagayan De Oro

Responsibilities

• Address customer inquiries via phone, chat, or email to deliver clear solutions and exceptional service experiences.
• Maintain accurate records of client interactions, account updates, and follow-up requests using internal database systems.
• Collaborate with team leads and peers during rotational schedules to ensure seamless service coverage and meet daily performance metrics.

Qualifications

• High School (Old Curriculum) or Senior High School Graduate.
• No work experience required; entry-level candidates are warmly welcome to apply.
• Decent English communication skills and willingness to work onsite in Cagayan De Oro on shifting and graveyard schedules.