Client Support Officer

About the role

WRISC Family Violence Support is looking for a dynamic and passionate woman to join the team and support women and children impacted by family violence.

Fixed Term to February 2027 1.0 FTE - Co-locate across two sites: Ballarat (Primary site) & Bacchus Marsh

The role will work primarily alongside the Specialist Family Violence Case Management programs, as well as supporting our Creative Therapy Program. Tasks may include:

• Specialist Family Violence Practitioners with tasks aligning to client needs
• Maintaining accurate client records
• Assisting with client funding applications
• Supporting with planning and logistics of group work
• Assisting with data and reporting

We’re searching for skilled applicants that have:

• A foundational understanding of the drivers, dynamics and impacts of family violence.
• A relevant Vocational Education and Training (VET) Qualification, such as Diploma of Community Services or equivalent is preferred. A qualification in Social Work is highly desirable.
• A high level of interpersonal skills to work respectfully, autonomously, and effectively within a team and in collaboration with other professionals and organisations
• A willingness and ability to learn and develop within the role

Why work for us

This is a unique opportunity to join a dynamic and committed team, working from a feminist perspective, with women and their children who have or are experiencing family violence.

WRISC is strongly committed to the wellbeing of its employees, and we strive to continuously improve our employee experiences at work. We provide work life balance for staff, including flexible hours and 5 additional personal leave days per year.

How to apply

Applications close 9am Friday September 18 and are to be sent to [email protected]. Please provide a current resume and cover letter as part of your application. Providing a direct response to the key selection criteria is optional, however please ensure you demonstrate in your application that your capabilities fulfill the requirements of this position

To view the position description, please copy and paste this link into a new web browser page:

https://www.wrisc.org.au/positions-vacant

We are passionate about providing a barrier-free recruitment process, if you require modifications during the application process to meet your access needs, please contact us via [email protected]. For a confidential discussion about the role, please contact Rachel Morison on [0402 059 409](tel:0402 059 409).

WRISC employs women only, as permitted under S.28 of the Equal Opportunity Act 2010