Client Support Representative

• Role : Customer Service Representative
• Location : On-site
• Job Type : Contract
• Payout : Competitive, based on experience

Role Overview:

We are hiring for one of our clients, seeking a Customer Service Representative to work on a contract basis. The representative will handle customer inquiries, provide product and service information, and resolve issues through in-person support.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and in-person with professionalism and accuracy.

• Process orders, returns, and exchanges while maintaining clear and detailed records.

• Identify customer needs and recommend appropriate solutions or products.

• Escalate complex issues to management when necessary, ensuring timely resolution.

• Maintain updated knowledge of company policies, products, and services.

Required Skills & Qualifications:

• Previous experience in customer service or retail environments is required.

• Strong verbal and written communication skills are essential.

• Ability to multitask and work efficiently in a fast-paced setting.

• Proficiency in using basic computer systems and point-of-sale software.

• Customer-focused mindset with a commitment to problem-solving.

More About the Opportunity :

This role offers a unique opportunity to work with a global leader in the Retail industry, contributing to enhanced customer satisfaction and operational efficiency. The position is ideal for individuals seeking hands-on experience in a dynamic retail environment.

Equal Opportunity Employer:

We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.

Apply Now!