Client Support Representative

Key Responsibilities

• Handle customer/client communication through phone, WhatsApp and email.
• Manage invoices, payments, receivables, payables and reconciliations.
• Follow up on pending payments and customer requirements.
• Maintain accurate customer, vendor and accounting records.
• Coordinate with Sales, Accounts, Technical and Operations teams.
• Resolve customer queries and ensure timely follow-up and closure.
• Prepare basic reports and MIS as required.

Requirements

• 2–5 years of relevant experience in Accounts, Client Support or Operations.
• Strong verbal and written communication skills.
• Good knowledge of accounting principles and bookkeeping.
• Experience with Tally / ERP / Accounting software.
• Good MS Excel / Google Sheets skills.
• Knowledge of GST/TDS is an advantage.
• Strong follow-up, coordination and problem-solving skills.

Pay: ₹15,000.00 per month

Work Location: In person