Client Training Manager, Membership and Business Development

Job Summary:

Reporting to the Head of the Membership and Business Development Department (MBD), you will be an integral part of a team providing learning consultancy services to clients through the design, development and delivery of tailored training solutions, while building and maintaining strong client relationships.

Key Roles and Responsibilities:

• Understand and identify the clients’ training needs
• Design the appropriate training solutions and agree with clients’ the mechanism of measuring the training effectiveness
• Identify the appropriate trainers and work closely with them on the design, development and deployment of the training solutions
• Prepare the proposals, fee quotations, engagement letters, etc.
• Be the clients’ point-of-contact on their CPT / CPD planning and enquiries
• Update the clients on the relevant public courses and maintain a good relationship with the clients
• Handle other duties or ad hoc tasks assigned by the supervisors

Skills and Abilities Required:

• Excellent interpersonal skills and communication skills, embrace feedback and strive for continuous improvement and excellence.
• A team player with a can-do attitude and self-motivated to deliver results in a face-paced environment
• Well-organised, able to work on own initiative and supervise administrative staff
• Familiar with local regulatory guidelines, e.g. SFC’s Competency and CPT Guidelines, HKMA’s Enhanced Competency Framework (ECF), etc.
• Good command of both spoken and written English and Chinese.  Fluent Putonghua is an advantage.
• Proficiency in Microsoft Office Word, Excel, Powerpoint and Chinese Word Processing (倉頡/速成).

Qualification and Experience Required:

• Bachelor’s degree or above in Management, Professional Education or other related disciplines
• Minimum 5-8 years of experience in a training and development role, with at least 3 years of managerial experience
• Knowledge and experience in financial services industry will be an advantage

For those who are interested, please send your resume with expected salary to our HR Manager via email to [email protected].

A competitive remuneration package will be offered to the successful candidate.

For more information of HKSI, please visit our website at www.hksi.org

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