Ladders
Client Value Partner - Technology Consultant
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
United States
Work mode:
Hybrid
Published on:
25 August 2026
What they need
For our client, we are seeking a Client Value Partner - Technology Consultant to join the team of a leader in the Enterprise Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $150,000 – $180,000 annually
Responsibilities
- Develop relationships with C-level executives to integrate the company into their strategic goals
- Ensure that engagements are adequately staffed with resources from various cross-functional teams
- Mentor clients on organizational design and adopting Centers of Excellence for platform usage
- Lead the end-to-end customer value journey to drive successful business outcomes
- Resolve escalations by orchestrating timely internal actions and resource allocation
- Organize customer advisory boards to foster communication on industry challenges and innovations
- Act as the customer advocate to align product and service offerings with their needs
Qualifications
- Minimum 15 years of relevant customer success, strategy consulting, or related experience; MBA preferred
- Strong experience in managing large-scale transformation programs with measurable outcomes
- Deep understanding of change management practices and experience with AI-based transformations is advantageous
- Ability to wield influence and persuasion through data and effective communication with senior stakeholders
- Expertise in SaaS platforms, solution design, and fostering collaboration with internal resources
Benefits
- Pioneer innovation as part of the leading company in Process Mining
- Receive Restricted Stock Units (RSUs) and merit-based grants from day one
- Enjoy a generous parental leave policy, providing 24 weeks fully paid for primary carers
- Unlimited PTO policy in applicable regions, coupled with flexible hybrid working arrangements
- Access to continuous learning opportunities through various development platforms and mentorship programs
- Subsidized health memberships and mental health support, promoting holistic well-being
- Participate in annual community and environmental volunteer programs with paid time off
- Engage in an inclusive work culture, with participation in various inclusion initiatives
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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