Clinic Assistant

About the role

Clinic Assistant role providing support in daily clinic administration and operations, patient care coordination, and administrative procedures.

Key responsibilities

• Providing support in daily clinic administration and operations including appointment bookings, patients' registration and filing of patient records
• Handling incoming calls / emails and answering patients' inquiries
• Handling the administrative procedures of the medical insurance schemes
• Organizing patient records and reminding patients for medical appointments
• Performing clinical practices as assigned
• Assisting doctors with consultations, examinations and treatments as when required
• Handling hospital/diagnostic centre bookings and ensuring different parties (patient, Doctor(s), hospital, Anaesthesiologist etc) are clearly informed
• Instructing or clarifying treatment plan's flow and financial aspect for patients as directed by doctors/nurses
• Assisting in any ad-hoc assignment as when required

About you

• F.5 or above
• 1-2 years of clinical experience
• Good command of spoken English, Cantonese and Mandarin
• Good interpersonal and communication skills

About us

Artis Medical Centre is a patient‑centered healthcare practice committed to providing integrated multi‑specialty medical services.