CLINIC ASSISTANT

About the role

We are seeking a dedicated and passionate Clinic Assistant to join our team at NZS MEDIC SDN BHD in Kuala Terengganu, Terengganu. In this full-time position, you will play a crucial role in providing excellent patient care and supporting the smooth operation of our natural and alternative medicine clinic.

What you'll be doing

• Greeting and registering patients upon arrival, ensuring a warm and welcoming experience.
• Schedule, confirm, and manage patient appointments while handling phone calls and responding to patient inquiries in a professional manner.
• Assist doctors during patient consultations, examinations and minor procedures, as well as prepare the necessary medical instruments and equipment.
• Measure and record patients’ vital signs such as blood pressure, temperature, pulse rate, height and weight when required.
• Prepare and dispense medications according to the doctor’s instructions while providing basic guidance to patients on medication usage.
• Ensure the cleanliness and proper organization of consultation rooms, treatment areas and medical equipment in accordance with hygiene standards.
• Ensure patient confidentiality is maintained at all times and adhere strictly to all clinic policies, procedures and healthcare regulations.

What we're looking for

• Prior experience in a clinic or healthcare environment will be considered an advantage.

• Good communication and interpersonal skills when interacting with patients and medical staff.

• Ability to work efficiently in a fast-paced environment and manage multiple tasks.

• Responsible, organized and detail-oriented with a positive working attitude.

• Basic computer literacy for administrative and patient registration tasks.

• Ability to work both independently and collaboratively within a team.

• Demonstrates professionalism, reliability and a strong sense of responsibility.

• Committed to maintaining patient confidentiality and adhering to clinic policies and procedures.

  Job Requirements

• Willing and able to work on a shift basis, including public holidays.

• Possesses a caring, friendly, energetic and presentable personality.

• Demonstrates the ability to work effectively in a team environment.

• Holds a valid Class D/DA driving licence.

• Possesses a Diploma or Degree qualification.