CLINIC ASSISTANT

Work Location: Tanjung Rambutan, Perak
Clinic Name: Klinik Suppayah 24 Jam Tanjung Rambutan

Klinik Suppayah 24 Jam Tanjung Rambutan is seeking a dedicated and enthusiastic Clinic Assistant to join our team. This is a full-time position that will play a vital role in supporting the smooth and efficient operation of our medical clinic. As the Clinic Assistant, you will be responsible for a range of administrative and clinical tasks that are essential to providing high-quality patient care.

Job Description

• Register patients (walk-in, appointment, panel) and update records
• Manage appointment scheduling, confirmations, and follow-ups
• Handle phone calls, emails, and walk-in inquiries
• Prepare and remind patients for medication collection
• Assist doctors during consultations, treatments, and procedures
• Prepare instruments, equipment, and materials before procedures
• Clean, disinfect, and sterilize tools and equipment after use
• Handle counter duties: payments, billing, and receipts
• Submit panel claims and billing on time (same-day when required)
• Maintain accurate patient records and documentation
• Monitor medical supplies and stock levels
• Coordinate ordering of medical disposables
• Maintain clinic cleanliness, infection control, and safety standards
• Support daily clinic operations and general administrative tasks

Requirements

• Minimum SPM / Diploma (healthcare-related field is an advantage)
• Experience in clinic or healthcare setting preferred
• Good communication and interpersonal skills
• Responsible, disciplined, and able to work under pressure
• Willing to work shifts (nights, weekends, public holidays, overtime)