Clinic Assistant

About the role

This role involves providing comprehensive patient care and clinical support in an aesthetic medicine clinic. You will greet and prepare patients for treatments, assist medical professionals with non-surgical aesthetic procedures, manage administrative tasks, and support the clinic's operations.

Key responsibilities

• Greet and check-in patients, ensuring they feel welcome and comfortable
• Obtain and record patient medical history and consent forms
• Prepare patients for treatments and assist during procedures as needed
• Provide post-treatment care instructions and follow-up communication
• Assist medical professionals with aesthetic treatments such as Botox, fillers, laser treatments, chemical peels, and other non-surgical procedures
• Ensure treatment rooms are clean, sanitized, and well-stocked with necessary supplies
• Prepare and sterilize instruments and equipment
• Schedule patient appointments and manage the clinic's calendar
• Handle patient inquiries, both in-person and over the phone, providing information about services offered
• Manage patient records and ensure all documentation is accurate and up to date

About you

• Adhere to all clinic policies and procedures, including health and safety regulations
• Ensure compliance with medical standards and regulations
• Educate patients about skincare products and post-treatment care items
• Assist in the promotion and sale of skincare products and aesthetic packages
• Maintain inventory of products and supplies, ensuring availability and proper stock levels
• Report any incidents or concerns to the clinic manager or medical director promptly