ORTHOPAEDIC & HAND MRI (OHM)
Clinic Assistant
2 months ago
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Important information
Contract type:
Permanent
Salary:
SGD 28,800 – SGD 36,000 / year
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
7 September 2026
What they need
About the role
This is a full-time administrative and customer service role supporting clinic operations, patient bookings, and enquiry management.
Key responsibilities
- Attend to inbound calls and emails and assist with enquiries
- Make outbound calls to patients and clinics to facilitate bookings
- Coordinate with clinics to enhance patient experience
- Submit insurance claims
- Arrange bookings and assist with patient registrations
- Assist with the issuance of tax invoices
- Provide concierge support directing customers to X-ray, MRT, taxi stand, or clinic
- Support sales and marketing activities and compile statistics
- Assist with ad-hoc administrative duties such as faxing and filing
About you
- Minimum GCE N or O Levels
- Fluent in English; ability to speak Mandarin is an advantage (to liaise with Mandarin-speaking patients)
- Good communication and interpersonal skills
- Customer service oriented with a positive attitude towards learning
- Candidates with no experience are welcome to apply
- 5.5 days work week (except public holidays and Sundays)
- This role is located in Singapore
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