Clinic Assistant

About the role

We are seeking a dedicated and compassionate Clinic Assistant to join the healthcare team at HIJRAA Healthcare SDN. BHD. in Kuala Nerus, Terengganu. This is a full-time position that plays a vital role in supporting the smooth operation of our clinic and ensuring patients receive excellent care and support throughout their visit. As a Clinic Assistant, you will be at the front line of patient care, providing administrative and clinical support to our medical team whilst maintaining the highest standards of professionalism and patient confidentiality. This role is essential to creating a welcoming and efficient healthcare environment for all patients.

Key responsibilities

1. Greeting patients upon arrival and registering them into the clinic system with accuracy and compassion
2. Maintaining and organising patient records, ensuring all documentation is complete, legible and filed appropriately
3. Assisting nurses and doctors with patient examinations, procedures and treatments as required
4. Performing basic vital signs measurements including blood pressure, temperature, pulse and respiration rate
5. Preparing treatment rooms and sterilising equipment in accordance with infection control protocols
6. Scheduling patient appointments and managing the clinic appointment system efficiently
7. Processing patient payments and handling billing enquiries in a professional manner
8. Maintaining cleanliness and organisation of the clinic environment, including waiting areas and treatment rooms
9. Supporting the clinical team with supply inventory management and ordering of consumables
10. Responding to patient calls and enquiries with courtesy and promptness
11. Assisting with infection control and health and safety procedures throughout the clinic

What we're looking for

1. Diploma in Nursing, Medical Assistant, Medical Imaging, or an equivalent qualification. Fresh graduates are encouraged to apply
2. Previous experience working in a healthcare setting, clinic, hospital or medical facility is highly desirable
3. Excellent communication skills, with the ability to interact professionally with patients, visitors and healthcare staff
4. Strong organisational and multitasking abilities with attention to detail in all aspects of the role
5. Proficiency in using computer systems and familiarity with clinic management software or electronic patient records
6. Fluency in Bahasa Malaysia and English, with additional languages being advantageous
7. A compassionate and patient-centred approach to healthcare support
8. Reliability, punctuality and a commitment to maintaining professional confidentiality at all times
9. Physical capability to perform the duties of the role, including standing for extended periods and lifting light objects
10. Ability to work effectively as part of a multidisciplinary healthcare team

What we offer

At HIJRAA Healthcare SDN. BHD., we are committed to supporting our staff and providing a rewarding workplace. We offer competitive remuneration, a supportive and inclusive team environment, and the opportunity to make a genuine difference in patients' lives. We provide ongoing training and professional development opportunities to help you grow your career in healthcare. Our clinic promotes a culture of respect, collaboration and continuous improvement. We value work-life balance and offer flexible working arrangements where possible. Additionally, we provide access to healthcare benefits and support programmes to ensure the wellbeing of our employees. We encourage applications from individuals who are passionate about delivering quality patient care and contributing to the health and wellbeing of our community.

About us

HIJRAA Healthcare SDN. BHD. is a dedicated healthcare provider committed to delivering high-quality medical services and compassionate patient care in the Kuala Nerus, Terengganu region. Our clinic is staffed by experienced and qualified healthcare professionals who work collaboratively to provide comprehensive healthcare services to our patients. We are built on core values of integrity, professionalism, confidentiality and a genuine commitment to improving the health outcomes of our community. Our mission is to provide accessible, affordable and effective healthcare services that address the diverse needs of the patients we serve. We foster a positive workplace culture where teamwork, continuous learning and patient-centred care are at the heart of everything we do.

Apply now

If you are a compassionate and dedicated healthcare professional interested in joining our clinic team, we would like to hear from you. Please submit your application, including your CV and a cover letter detailing your relevant experience and motivation for this role. We look forward to welcoming you to the HIJRAA Healthcare SDN. BHD. family.