Clinic Assistant

About the role

We are seeking a dynamic individual to join our team as a Clinic Assistant. The role involves various administrative tasks to ensure the smooth clinic operations.

Key responsibilities

• Greeting patients and providing exceptional customer service at the front desk
• Managing appointment schedules and handling patient registration
• Utilizing electronic medical records systems efficiently and accurately
• Responding to phone calls and inquiries in a timely manner
• Maintaining and updating patient databases with accuracy and confidentiality
• Processing invoices, collecting payments, and managing insurance claims
• Providing chaperone support during physical examinations of patients (female)
• Performing general housekeeping duties to uphold cleanliness standards

About you

• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Attention to detail and accuracy in data entry and record-keeping
• Basic knowledge of medical terminology and procedures preferred, but not required
• Ability to maintain confidentiality of patient information

About us

Ascle Healthcare Group is a leading healthcare medical group in Singapore dedicated to supporting doctors in establishing and managing successful private medical centres. Drawing upon extensive industry knowledge, financial stability, and operational expertise, Ascle Healthcare Group provides a strategic advantage in developing thriving clinics across Singapore.