Clinic Assistant

You will be the first point of contact for patients and a key support to our TCM physicians. You will handle front-desk work, clinic operations, and day-to-day admin so consultations run smoothly and patients feel welcome.

Key responsibilities

• Greet patients and assist with appointment scheduling and registration
• Handle phone and walk-in enquiries in English and Mandarin
• Support TCM physicians during consultations
• Manage clinic records and process payments
• Track inventory and the dispensing of herbs
• Perform basic administrative and housekeeping duties
• Keep the clinic clean, calm, and welcoming

What we’re looking for

• No formal qualification required
• Strong spoken English and Mandarin for patient communication
• Basic computer skills (clinic software, email, Microsoft Office)
• Friendly, responsible, and able to work independently
• Willing to learn TCM clinic workflows
• Available to work weekends

Prior experience in a healthcare or TCM clinic is an advantage, but not required. Training will be provided.