CLINIC ASSISTANT

Job Title: Clinic Assistant – General Practitioner Clinic

Location: Klinik Primecare 23 jam Brickfields
Job Type: FULL TIME

Job Summary:

The Clinic Assistant in a General Practitioner (GP) clinic provides essential support to doctors ensuring the smooth operation of daily clinical and administrative tasks. The role involves direct patient interaction, administrative duties, and basic clinical assistance, contributing to a positive and efficient patient experience.

Key Responsibilities:Patient Interaction:

• Greet and register patients upon arrival.
• Assist patients with completing medical forms.
• Take and record vital signs (e.g., blood pressure, temperature, height, weight).
• Prepare patients for consultation and minor procedures.

Clinical Support:

• Assist the doctor during consultations and basic procedures (e.g., dressing changes, vaccinations).
• Ensure examination rooms are clean, stocked, and prepared between patients.
• Disinfect equipment and maintain hygiene standards.
• Assist with basic first aid and triage under supervision.

Administrative Tasks:

• Schedule patient appointments and send reminders.
• Maintain accurate patient records in electronic medical systems
• Manage billing, claims, and insurance claims
• Answer phone calls and handle general inquiries.

Stock and Supplies:

• Monitor and manage clinic inventory (medications, consumables, medical tools).
• Place orders and receive supplies as needed.

Customer Service:

• Provide clear information about services, medications, and follow-up care.
• Handle patient feedback and escalate issues when necessary.
• Ensure a welcoming and calm environment in the waiting area.

Qualifications:

• High school diploma or equivalent (required)
• Prior experience in a GP clinic or healthcare setting is an added advantage
• Basic computer and office skills

Skills and Attributes:

• Excellent communication and interpersonal skills
• Organized and able to multitask under pressure
• Compassionate and patient-focused attitude
• Attention to detail and ability to follow instructions
• Team player with a proactive work ethic

Working Conditions:

• Clinical environment; exposure to patients and medical materials
• May require standing for long periods and light lifting
• Work may include weekends or evenings or nights depending on clinic hours

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Professional development

Work Location: In person