Clinic Assistant

About the role

As a Clinic Assistant, you will play a vital role in supporting the daily operations of our clinic. You will be responsible for assisting healthcare professionals and ensuring a smooth patient experience.

Key responsibilities

• Engage in administrative tasks including appointment scheduling, patient registration, communication with parents/guardians, dispensing medications, billing, payment collection, insurance verification and stock takes
• Prepare examination rooms and assist doctors in providing treatment and examinations
• Maintain cleanliness and organization of the clinic
• Facilitate collection and dispatch of blood and urine samples
• Perform swab tests such as Antigen Rapid Tests (ART) and influenza rapid tests in accordance with clinical protocols

About you

• Prior experience in healthcare, hospitality, or customer service environments is preferred
• Able to work shifts, weekends, evenings, and public holidays
• Familiarity with clinic management systems and EMR software is advantageous
• Comfortable with technology and computer systems
• Strong interpersonal, communication, and organisational skills
• Able to work independently and collaboratively in a fast-paced environment
• Proficiency in multiple languages is an advantage