CLINIC ASSISTANT

About us

Klinik Medipulih is a dedicated healthcare facility committed to providing compassionate and comprehensive medical care to our community. We specialise in clinical and medical services, maintaining the highest standards of patient care and clinical excellence. Our team of experienced healthcare professionals works collaboratively to ensure every patient receives individualised attention and quality treatment. We pride ourselves on creating a welcoming environment where both patients and staff can thrive.

About the role

We are seeking a dedicated and compassionate Clinic Assistant to join our team at Klinik Medipulih in Batu Berendam, Melaka. This is a full-time position that plays a vital role in supporting the smooth operation of our clinic and ensuring an excellent patient experience. As a Clinic Assistant, you will be the backbone of our daily operations, working closely with clinical staff to provide administrative and patient support services. This role is essential to maintaining an efficient, organised and welcoming clinic environment.

Key responsibilities

• Greeting patients upon arrival and maintaining a warm, professional reception area
• Managing patient appointments, scheduling, and maintaining accurate clinic records
• Processing patient registrations and updating medical records with relevant information
• Assisting clinical staff by preparing examination rooms and ensuring they are well-stocked with necessary supplies and equipment
• Supporting patients during clinical procedures and providing reassurance and comfort
• Handling administrative tasks including filing, photocopying, and data entry
• Managing clinic correspondence and telephone enquiries professionally and efficiently
• Assisting with basic clinical tasks under the supervision of qualified medical staff, such as taking vital signs, measuring height and weight
• Maintaining confidentiality and adhering to patient privacy protocols at all times
• Contributing to a clean, safe and hygienic clinic environment by following infection control procedures
• Supporting the clinical team with general duties as required to ensure smooth clinic operations

What we're looking for

• High school diploma or equivalent qualification as a minimum requirement
• Previous experience working in a healthcare setting, clinic or hospital environment is highly desirable
• Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal, in English and Bahasa Malaysia
• A compassionate and patient-centred approach to patient care and support
• Ability to work as part of a multidisciplinary team in a fast-paced environment
• Reliability, punctuality and a strong work ethic
• Discretion and the ability to maintain confidentiality in all matters relating to patients and clinic operations
• Basic computer literacy and familiarity with medical record systems (or willingness to learn)
• Physical ability to perform duties that may include standing for extended periods and assisting patients with mobility
• A genuine interest in healthcare and commitment to providing quality patient care

What we offer

Klinik Medipulih is committed to supporting the wellbeing and professional development of our staff. We offer a competitive salary commensurate with experience and qualifications, alongside a range of benefits including access to medical insurance coverage and health benefits for our employees. We provide a supportive and collaborative working environment where your contributions are valued and recognised. There are opportunities for professional development and training to enhance your skills and knowledge within the healthcare sector. We maintain a healthy work-life balance and foster a culture of respect, inclusion and mutual support amongst our team members. Staff are encouraged to discuss any support or adjustments they may require to perform their role effectively.

How to apply

If you are a caring and organised individual who is passionate about supporting healthcare delivery and would like to join our team at Klinik Medipulih, we would love to hear from you. Please submit your application including your CV and a cover letter detailing your relevant experience and why you are interested in this role. Apply now to be considered for this exciting opportunity.