Clinic Assistant

O2 Lung Centre Pte Ltd is looking for energetic and committed individuals to join our group of specialist/physiotherapy clinics at multiple locations. Our team of Clinic Assistants play a critical role in delivering quality care and services to our patients and ensuring the smooth running of daily clinic operations.

Primary Responsibilities:

• Perform receptionist duties (e.g. attend to phone calls/visitors).
• Upkeep clinic facilities/premise, including ensure overall cleanliness of clinic.
• Attend to patients and perform front-desk duties such as patient registration, appointments, billing/payment collection, coordinate investigation/procedure schedules, etc.
• Perform administrative duties such as insurance/medisave claims, maintain filling system, maintain accurate clinical data records, accounts settlement, stock taking, etc.
• Assist doctors during consultation and clinic procedures if required (e.g. chaperoning, perform in-house procedures, such as Lung Function Test, Skin Prick Allergy Test, Infleunza Test, etc.)
• Assist physiotherapists with therapy activities (e.g. prepare patients for treatment, set up equipment) and provide physical assistance as needed.
• Any other tasks as directed by the Clinic Manager or Doctor/Physiotherapist.

Requirements

• Good interpersonal and communication skills.
• Customer service mindset.
• Ability to work in a fast-paced environment.
• Team player.
• Experience in healthcare or customer service setting will be an advantage
• Able to commit to 5.5 day work week
• Comfortable with deployment among 2 or more clinic locations (Central Singapore), when required